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Interac

How to deposit and withdraw funds easily with Interac.

Customers registered in Alberta can use Interac to deposit and withdraw funds through a participating Canadian bank or financial institution.

Before using Interac, contact your bank or financial institution to confirm that it supports the service and that Interac is enabled on your bank account.

Processing times

Interac deposits are usually processed within 1 hour.

Interac withdrawal requests are usually released within 24 hours. The review may take longer if verification documents, additional information or further security or compliance checks are required.

Once your withdrawal has been approved and released:

  • Banks supporting Fast Funds usually receive the payment within approximately 40 minutes.

  • Banks using standard processing may take 1–3 working days.

Deposit and withdrawal limits

Important: The deposit limits shown are default limits. Your personal deposit limits may be lower.

Deposit limits

Withdrawal limits

C$10 - C$6,000

C$10 - C$C$9,999

Before using Interac

Please make sure that:

  • Your bank or financial institution supports Interac.

  • Interac is enabled on your bank account.

  • The bank account is registered in your own name.

  • Your bank account details match the details registered on your account.

  • Your account has been verified, if requested.

Under current regulations, all customers must complete verification before making a withdrawal.

If you’d like step-by-step instructions, select the option below that matches what you want to do.

How to deposit

Steps on all platforms: desktop, iOS App, and Android App

  1. Click on Deposit from the top menu.

  2. Select the Interac icon.

  3. Enter the amount you want to deposit.

  4. Click Set amount to complete the process.

  5. You will be redirected to the provider's landing page. Follow the instructions shown on screen.

  6. Choose one of the available deposit options:

    • Interac e-Transfer

    • Interac Request for Money

Using Interac e-Transfer

  1. Follow the instructions on the provider’s landing page.

  2. Sign in to your bank’s online banking portal.

  3. Follow your bank’s on-screen instructions to complete the Interac e-Transfer.

If you bank with TD, you can find further guidance in Send money within Canada using Interac e-Transfer with EasyWeb. The steps may differ for other financial institutions.

Using Request for Money

Some financial institutions support Interac Request for Money. This allows you to pay a request created by the provider without manually entering your bank details.

  1. Select Interac e-Transfer Request Money.

  2. Choose your bank.

  3. You’ll be redirected to your bank’s online portal.

  4. Follow your bank’s instructions to complete the payment.

How to withdraw

Steps on all platforms: desktop, iOS App, and Android App

  1. Click on My account from the top menu.

    • Google Chrome view:

    • iOS/Android App:

  2. Tap on withdraw.

  3. Select the Interac icon.

  4. Enter:

    • The amount you want to withdraw.

    • Your email address.

    • Your mobile phone number.

  5. Select Set amount to complete the process.

The next steps depend on the Interac withdrawal method displayed in Cashier.

Gigadat withdrawals

When using Gigadat, you’ll need to enter your email address and mobile phone number in the withdrawal form.

What happens next depends on whether Interac Autodeposit is enabled for your bank account.

Interac withdrawal verification

Interac withdrawals in Ontario are processed through Gigadat. What happens next depends on whether Interac Autodeposit is enabled for your bank account.

Interac withdrawals in Alberta are processed through Gigadat. What happens next depends on whether Interac Autodeposit is enabled for your bank account.

  • If Autodeposit is enabled

Your bank account will be verified and your withdrawal will be processed automatically. You don’t need to take any further action after submitting the withdrawal form.

  • If Autodeposit is not enabled

You’ll be redirected to Gigadat’s secure verification page.

  1. Log in using your regular online banking credentials.

  2. Follow the instructions to verify your bank account.

  3. Complete the verification within 30 minutes.

If you don’t complete the verification within 30 minutes, the withdrawal will be cancelled and the funds will be returned to your account.

This verification is typically only required once. Once your bank account has been verified, future Interac withdrawals should normally be processed without additional verification or redirection.

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